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Exchanges & Refunds

Returns happen. No one likes the hassle of exchanging or asking for a refund. The disappointment of not getting what you want and the inconvenience of having to wait and or go without is frustrating. We will do our best to make things right. 

Please ensure you care for your SRC garment as per manufacturer’s instructions. Failure to do so may void the 100% Money Back Guarantee.

Exchange

If you’d like to exchange for any reason, you can. Simply return your product in new, unused and resalable condition within:

  • 30 days SRC Recovery garments
  • 14 days SRC Pregnancy, Restore, Sports, and Essential Maternity garments and Relief Heat & Ice Packs.

We will dispatch exchange items as soon as we have received the original items back.
Your exchange item will be returned to you FREE OF CHARGE, without incurring additional postage costs.
Not applicable to Wholesale Orders.

We are transitioning our website. If your ordered before 11th May 2020, please contact info@srchealth.com for help.

Refunds

Not completely satisfied with your purchase? Simply return your product in new, unused and resalable condition within:

  • 30 days SRC Recovery garments
  • 14 days SRC Pregnancy, Restore, Sports, Nursing, TENS and Essential Maternity garments  and Relief Heat & Ice Packs.

And we will issue a refund as soon as we have received the original items back using the original payment method. Note that a re-stocking fee may be charged.

If your purchase was made at one of our stockists, the stockist will assist with your return and the transaction is subject to the policies of the stockist.

Not applicable to wholesale orders.

We are transitioning our website. If your ordered before 11th May 2020, please contact info@srchealth.com for help.

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