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Exchanges & Refunds

SRC wants you to have the easiest experience with our products, so we offer a generous returns and exchanges policy. We offer 100% money back guarantee and FREE RETURN SHIPPING. Here's what you need to know

  • Recovery garments must be returned within 30 days of purchase
  • Non recovery products must be returned within 14 days of purchase
  • All items are required to be returned in their original unworn condition, with their garment tags and labels in place.
  • Shipping costs are non-refundable
  • If you purchased from of our stockists, the stockist will assist with your return and the transaction is subject to the policies of the stockist
  • Due to the intimate nature of the breast pumps, nursing pads and TENS products, these products are not available for “change of mind” refund or exchange
  • Please ensure you care for your SRC garment as per manufacturer’s instructions. Failure to do so may void the 100% Money Back Guarantee

Exchanges and returns will be actioned when we receive the product at our Melbourne warehouse.

For exchanges, we will dispatch exchange items as soon as we have received the original items back. Your exchange item will be returned to you FREE OF CHARGE, without incurring additional postage costs. 

For returns, we will issue a refund as soon as we have received the original items back using the original payment method. Note that a re-stocking fee may be charged.

 

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