AUSTRALIA

Place your order with confirmed payment before 1:00 pm on any business day and your product will be shipped express that day. You can expect delivery within 2 business days. The product may be shipped with “Authority to Leave.”

INTERNATIONAL

We use express shipping to all countries worldwide. Freight to US & NZ is $A12, all other countries are $A15.

Delivery times to countries such as the USA, Canada, Europe and New Zealand are 3-5 business days. Other locations may take up to 10 days.

A signature will be required at the point of delivery for customers outside Australia.

RETURNS

We offer a generous returns and exchange policy with a 100% money-back guarantee. To read more about our policy or to make an exchange or refund, click here.

Many private health insurers in Australia will provide a rebate to customers who purchase an SRC product as they are considered a medical compression garment, designed to aid with the recovery and health of expectant and new mothers.

To claim your rebate simply print the rebate form (PDF) and take this to your health care provider such as your MD or GP or specialist, and ask them to fill in the details and sign. Please note that the Provider Number must be supplied by the Health Care Professional. Once the form is completed, send the rebate letter and your invoice to your private health insurer.

Benefits for the purchase of pregnancy compression garments are payable on select Medibank products where the required conditions are met as determined by Medibank.

Your product may be claimable under one of the following categories: Aids and Appliances, Orthoses, Splints, Medical compression garments.

Please note: not all private health insurers/plans offer a rebate and we recommend talking to your fund/plan to see if it applies to you.

Money Back Guarantee

At SRC we are committed to providing quality products to our customers. If for any reason you are not completely satisfied with any SRC product that you purchased, please return it to us along with your receipt and we will replace it or refund your purchase (excluding postage) using the original payment method. Please note that a re-stocking fee may be applied.

Money Back Guarantee, Refund and Exchange information applies to garments purchased by retail customers from the SRChealth.com website only.

Refund

If for any reason at all you are not completely satisfied with any SRC product or do not wish to keep the item/s you received, simply send them back to us within
30 days.
We will issue a full refund for those items using the original payment method. The total refund may not exceed the value of the original order. Please note that a re-stocking fee may be applied.
Please ensure you care for your SRC garment as per manufacturer’s instructions. Failure to do so may void the 100% Money Back guarantee. Please place the item in its original packaging in an Express Post Parcel/Bag along with a copy of your receipt and a note stating why you wish the product to be refunded. One of our customer service personnel will contact you to organise your refund once the product has been received. Postage costs are non-refundable.

Exchange

Merchandise requiring exchange must be returned in new, unused and resalable condition within 30 days of purchase. As applicable under the Trade practices Act, undergarments cannot be returned due to hygiene reasons. What we ask is that you try the SRC medical compression garment on (over underwear) and should you feel the fit is not what it should be, remove the garment and either return it for exchange or call us for assistance or advice re sizing.

Please place the item in its original packaging in an Express Post Parcel/Bag along with a copy of your receipt and a note stating the size required. Include a self-addressed post bag for your return item.Your postage costs to SRC are non-refundable.

Should you wish to contact our customer services department please submit your query by email at info@srchealth.com or call +61 3 9646 1826 (Australian customers) during business hours.

Use this text to answer questions in as much detail as possible for your customers.

There are 3 different lengths available in the range, with the "right one" being primarily a matter of preference and what you believe will provide the "most wear"

• Leggings give the best venous return and great value for money,especially being a wardrobe staple that can be worn to the gym or to work.
• Knee length gives a better venous return than the Mini.
• Mini Lenght is more suitable to wear under shorts, skirts or dresses

You can simply take the information from here:https://www.srchealth.com/size-guide?size=srcpregnancy

With pregnancy compression garments when your measurement falls between sizes, we recommend that you select the size up to achieve the optimal fit.

Unlike mainstream compression products the proprietary fabrics are designed and tested specifically for our garments. The patent pending design features panels within the garment that have been specially located for pregnancy related conditions. The fabrics have been specifically developed and exclusively manufactured for SRC Pregnancy Compression Shorts & Leggings. There has been a structured approach to research, with the garment being tested by women in the months prior to childbirth. Collectively this process has been designed to ensure that the garment panels work together to provide you with maximum support and comfort. Finally, the manufacturing has been subject to the highest levels of quality control in a dedicated environment.

Your SRC Pregnancy Shorts & Leggings have been designed for use in pregnancy only. Wear the shorts or Leggings during this time for as long as they provide benefit.

You should wear your SRC Pregnancy Shorts or Leggings for as many hours as they feel comfortable. Your shorts or leggings can be worn both day and night.

No. The Anatomical Support Panels in the pregnancy garments are not designed for postnatal recovery. Additionally the garment is likely to simply fall off as your bump subsides.

SRC Health uses no chemical treatments in any of our products.

Your body in the first weeks post delivery is losing fluid gained during pregnancy. Research has shown that providing support to a wound or a swollen area reduces swelling and pain therefore aiding healing.Compression in the SRC Recovery garments provide you with greater core stability allowing you to mobilize more readily as they support your upper and lower abdominal muscles, caesarean wound and the perineum.

The SRC Recovery Leggings and Shorts can only be worn for after birth, we do not recommend wearing them during your Pregnancy because of the gentle but sustained compression.

There are 3 different lengths available in the range, with the "right one" being primarily a matter of preference and what you believe will provide the "most wear"

• Leggings give the best venous return and great value for money,especially being a wardrobe staple that can be worn to the gym or to work.
• Knee length gives a better venous return than the Mini.
• Mini Lenght is more suitable to wear under shorts, skirts or dresses
• Many customers continue to wear all of the length products not just to the gym but also for aesthetic reasons under fitted clothing.

You can simply take the information from here:https://www.srchealth.com/size-guide?size=srcrecovery

With recovery compression garments, when you are between sizes, we recommend that you select the size down to achieve the optimal fit due to likely rapid loss of fluid post birth.

There are several important reasons for this:

• Some women suffer from varicose veins of the upper leg during pregnancy and our research has shown that having the legs finish at the knee provides effective support to these varicose veins.
• The legs are also designed in this way to maximize the compression effect of the lower centre panel.
• Having the leg longer also prevents it from riding up.

Unlike mainstream compression products the proprietary fabrics are designed and tested specifically for our garments. The patent pending design features panels within the garment that have been specially located for recovery post delivery. The fabrics have been specifically developed and exclusively manufactured for SRC Recovery Shorts & Leggings. There has been a structured approach to research, with the garment being tested by women in the days and weeks after childbirth. Collectively this process has been designed to ensure that the garment panels work together to provide you with maximum support and comfort. Finally, the manufacturing has been subject to the highest levels of quality control in a dedicated environment.

Read an in depth analysis by physiotherapists Kylie Patterson as well as a 2 min video from our founder Sinead O’Donovan discussing the potential dangers of shapewear and the need for gentle medical grade compression when recovering after pregnancy here: https://www.srchealth.com/recovery-shorts-vs-shape-wear/

The top component of your SRC Recovery Shorts & Leggings is tailored to push the upper abdominal muscles back into position. This provides you with support which will not only aid healing but in addition allows you to mobilize more easily.

To ensure you have your shorts or leggings in your hospital bag we suggest ordering appoximately 4 weeks prior to your due date your baby may arrive a few weeks early.

Begin wearing your SRC Recovery Shorts & Leggings as soon as you feel comfortable. For best results our research indicates to start wearing them within the first two days post delivery.

We have many women ask us this same question.

We recommend an individualised Clinical Pilates program designed specifically to your needs by your Women’s Health Physiotherapist and combining that with wearing SRC Recovery Shorts day and night for a period of up to 4 months or greater. This has provided significant benefit to many women with this issue.

No, they should feel supportive without any feeling of restriction.

You should wear your SRC Recovery & Leggings Shorts for as many hours as they feel comfortable. Your shorts can be worn both day and night.

Your SRC Recovery Shorts & Leggings have been designed for use in the first 8-10 weeks after delivery but can be worn for as long as they provide benefit.

No. The Recovery range is not to be worn or even tried on during your pregnancy.

SRC Health uses no chemical treatments in any of our products.

Your body in the first weeks after any operation is likely to be bruised, inflamed and maybe holding fluid. Research has shown that providing support to a wound or a swollen area reduces swelling and pain therefore aiding healing. Compression in the SRC Rehab garment provides you with greater core stability allowing you to mobilize more readily as they support your upper and lower abdominal muscles, any wounds and the perineum.

For size chart visithttps://srchealth.com/collections/surgery-relief/products/src-rehab-womens-high-waist#sizingand you can see a 8 second video on how to measurehere

With the SRC Rehab Shorts, when you are between sizes, we recommend that you select the size down to achieve the optimal fit.

The top component of your SRC Rehab Shorts is tailored to provide you with support for any upper abdominal wounds post-surgery.

To ensure you have your shorts in your hospital bag we suggest ordering approximately 4 weeks prior to your operation / procedure date. In the case of a hernia repair, the SRC Rehab garment will help support the hernia itself so wearing the garment as soon as you have been diagnosed and before the hernia operation is ideal..

Begin wearing your SRC Rehab Shorts as soon as you feel comfortable. For best results our research indicates to start wearing them within the first two days post-surgery / operation. In the case of hernia repair, the SRC Rehab garment will help support the hernia itself so wearing the garment as soon as you have been diagnosed and before the hernia operation is ideal.

You should wear your SRC Rehab Shorts for as many hours as they feel comfortable. Your shorts can be worn both day and night

No, they should feel supportive without any feeling of restriction.

Your SRC Rehab Shorts have been designed for use in the first 10-12 weeks after your procedure but can be worn for as long as they provide benefit.

SRC Health uses no chemical treatments in any of our products.